Moneeb: The Trusted Enabler for the Nonprofit Sector

Moneeb is an enabler for the nonprofit sector in the performance of Umrah by proxy. Today, several charitable associations and nonprofit organizations rely on Moneeb to perform these rites on behalf of their donors, through a single digital system that brings together governance, documentation, and tracking. This article explains the nature of this role and how any association receiving donations designated for Umrah by proxy can benefit from it.

Umrah by Proxy Is an Act of Worship Before It Is a Service

A promise alone is not enough when a service involves an act of worship. An organization receiving donations designated for Umrah by proxy needs clarity on the applicable requirements, knowledge of who performs the rites, oversight of their performance, and documentation of each stage. This is precisely what Moneeb offers any charitable association or nonprofit organization: an implementing organization officially listed in a specialized government directory, not merely an ordinary service provider.

Moneeb’s Role

Moneeb is an enabler listed in the Nonprofit Sector Enablers’ Services Directory, issued by the National Center for Non-Profit Sector Development (NCNP), the government body responsible for regulating and overseeing the nonprofit sector in the Kingdom and enabling its partners and associated organizations to fulfill their roles. The listing can be viewed directly in the Nonprofit Sector Enablers’ Services Directory, where Moneeb appears under the “Operational and Financial Support” category.

How Can an Association Benefit from This System in Practice?

Full transparency for donors. An association receiving a donation designated for Umrah by proxy on behalf of a deceased or incapacitated person is accountable to the donor for demonstrating that it has been performed correctly. Once a contract is in place, Moneeb provides these associations with a dedicated monitoring dashboard that gives them access to the full details of every request, enabling them to present concrete, direct evidence to their donors rather than a general statement.

Achieving operational efficiency. Directly managing a network of Umrah performers, manually verifying each performer, and following up on every request individually place a substantial operational burden on any association. Moneeb brings these processes into a single centralized digital system, saving time and effort and reducing the errors that commonly arise from manually managing large numbers of requests.

Governance and compliance that can be proven, not just promised. Verifying that recognized grounds under Sharia—death or permanent incapacity—apply to the person on whose behalf Umrah is requested is the responsibility of the applicant, as the party accountable for the accuracy of its donors’ information. What Moneeb actually guarantees and substantiates through technology concerns what follows the acceptance of a request: verifying that the performer has fulfilled the requirement of first performing Umrah for themselves before being accepted into the network of Umrah performers, and then establishing that the rites were actually performed, rather than relying solely on a video whose authenticity cannot be verified independently of its context.

For this reason, Moneeb links each performance of the rites to three combined layers of verification: real-time trackingof the approved Umrah performer’s location during the rites; exclusive in-app documentation that does not permit media uploads from outside the app or from outside the correct geographical location (the Miqat or the Grand Mosque); and duration verification that compares the actual duration of performance with an estimated duration based on crowd-density data for the Tawaf and Sa’i areas linked to the General Authority for the Care of the Affairs of the Grand Mosque and the Prophet’s Mosque. Together, these three layers provide the association with a documented and verifiable record, rather than merely a media file, on which it can rely during any internal review of how donations designated for Umrah by proxy were spent.

Through this system, Moneeb strengthens transparency within the nonprofit sector and improves operational quality among the associations working with it, applying standards that are difficult to achieve through traditional manual management.

How Can a Charitable Association Join This System?

Individuals wishing to make a personal request for Umrah by proxy register in the Moneeb app as individual users, following the same standard process as any other person requesting the service.

Nonprofit organizations seeking to integrate their institutional operations with Moneeb’s system, benefiting from the dedicated monitoring dashboard, exclusive in-app documentation, and duration verification mechanism, have a dedicated route: submitting a formal application for approval through agents.moneeb.sa. This is the “Agent Approval Application” form, intended for eligible entities wishing to offer Moneeb’s services in their markets. The application requires official organizational information (registration number, legal form, and official contact details) and is subject to review and assessment by the Moneeb team after submission. Organizations may also make an initial inquiry by telephone or WhatsApp at 00966554896074, or by email at contact@moneeb.sa, before submitting the formal application. Once the application is approved and the contract is finalized, the link to the dedicated monitoring dashboard is provided directly to the association’s administrators.

Conclusion

Today, Moneeb is an implementing organization relied upon by a number of charitable associations and nonprofit organizations to perform Umrah by proxy on behalf of their donors. It is listed in the directory of nonprofit sector enablers issued by the National Center for Non-Profit Sector Development to provide its services to nonprofit organizations. Governance, documentation, and tracking are not slogans here; they are the standards that underpin every performance of the rites, serving both the association and its donors.