What Is Moneeb and How Does It Work?

A Saudi platform for arranging Umrah Badal and following each stage of the request
Moneeb is a Saudi digital platform specialising in arranging Umrah Badal: the performance of Umrah with the intention of a deceased Muslim or a living Muslim who is permanently unable to perform it because of advanced age or an illness from which recovery is not reasonably expected.
Requests are carried out by Umrah performers accepted according to the platform’s standards. Moneeb requires each appointed performer to have completed Umrah for himself or herself before accepting requests to perform Umrah on behalf of others.
What Does Moneeb Provide?
Moneeb provides a digital process through which users can submit and follow an Umrah Badal request using the app. The service includes:
Submitting an Umrah Badal request electronically, without needing to travel or communicate directly with the appointed performer.
Entering the details and status of the person on whose behalf the Umrah is requested.
Selecting from the available performers or allowing the request to be assigned through the platform’s process.
Following the request from acceptance and assignment through to completion.
Receiving available documentation relating to the principal stages of the Umrah, including Ihram, Tawaf, Sa‘i and Tahallul.
Completing payment electronically and reviewing the applicable service terms and policies.
The purpose of the documentation is to improve transparency and provide information about the performance of the requested service, subject to operational conditions and the applicable rules within the holy sites.
Documentation does not determine whether the act of worship has been accepted or the amount of reward granted. Acceptance and reward belong to Allah alone.
Who Is the Service Intended For?
Moneeb’s Umrah Badal service is intended for cases that meet the religious eligibility policy adopted by the platform. These principally include:
A Deceased Muslim
Umrah may be requested on behalf of a deceased Muslim, whether or not the person had previously performed Umrah, subject to the rulings and circumstances relevant to the individual case.
A Person with Permanent Incapacity
Umrah may be requested on behalf of a living Muslim who is permanently unable to perform it personally because of advanced age or a chronic illness from which recovery is not reasonably expected.
A person who is physically capable of performing Umrah is not considered eligible merely because travel is difficult, time is limited, funds are temporarily unavailable or a temporary illness prevents travel at a particular time.
Where a case involves unusual circumstances or details that may affect the ruling, a qualified scholar should be consulted before the request is submitted.
How Is a Request Submitted?
A request is submitted through a clear sequence of steps:
Open the Moneeb app and create an account.
Select the Umrah Badal service.
Enter the details of the person on whose behalf the Umrah is to be performed.
Identify the person’s status, such as deceased or permanently incapacitated.
Review the available service options, price and terms.
Select an available performer or use the assignment method provided by the platform.
Complete payment.
Follow the status of the request until the Umrah is completed and the available documentation is delivered.
The appointed performer enters Ihram while intending to perform the Umrah for the person named in the request, and then completes the established rites of Tawaf, Sa‘i and Tahallul.
How Does Moneeb Select Umrah Performers?
Moneeb applies an onboarding process to people who wish to carry out Umrah Badal requests. Relevant criteria include:
Verification of identity and basic personal information.
Being located in a manner that enables the performer to carry out the request in Makkah.
Having previously completed Umrah for himself or herself.
Understanding the rites and being able to perform them correctly.
Complying with the platform’s instructions and documentation requirements.
Protecting the privacy and personal information of requesters and beneficiaries.
Acceptance as a performer on the platform does not guarantee the religious acceptance of the act of worship. It means that the performer has satisfied the operational and outward requirements adopted by Moneeb for carrying out the service.
What Distinguishes Moneeb?
Moneeb combines several elements intended to provide a more organised Umrah Badal service, including:
An identifiable Saudi operating entity.
Clear eligibility conditions before a request is accepted.
Performers who meet the platform’s stated requirements.
Electronic request-status tracking.
Documentation of the principal stages Every stage of the ritual is documented — Ihram, Tawaf, Sa'i, and Tahallul (the concluding rites) — filmed exclusively from within the app and only when the performer is at the correct geographic location (the Miqat or the Grand Mosque), with visual proof for each step.
Published terms, policies and official contact channels.
Access to request details and available documentation through the user’s account.
These procedures are intended to improve transparency and reduce uncertainty surrounding the performance of the requested service. They do not constitute a guarantee of acceptance or reward, which remain with Allah alone.
Conclusion
Moneeb is a Saudi platform designed to organise and simplify Umrah Badal requests through a clear digital process.
The process begins with checking whether the case meets the adopted eligibility criteria, continues through assignment to a performer who satisfies the platform’s requirements, and concludes with request tracking and delivery of the available documentation.
Moneeb approaches the service as a responsibility connected to an act of worship, rather than merely as an electronic transaction.
Religious disclaimer:
This article provides general religious information and summarises the eligibility policy adopted by Moneeb for Umrah Badal. It is not a personal fatwa. Cases involving exceptional or materially different circumstances should be referred to a qualified scholar.
